Privacy policy | JSS Europe

Privacy Policy – JSS Europe Exports

Last updated: 29.11.2025

1. Who we are

This Privacy Policy explains how we collect and use personal data when you interact with JSS Europe online or offline.

Controller:
JSS Europe Exports Ltd / EOOD
Company Registered Address: 48 Vitosha Blvd, 1000 Sofia, Bulgaria
Email: info@jsseurope.com
Phone: +44 7491 225291
Website: https://jsseurope.com

In this Policy, “we”, “us” and “our” refer to JSS Europe Exports.

2. When we collect your data

We collect personal data when you:

Visit our website (jsseurope.com)
Use our contact form
Contact us by email, phone or WhatsApp
Send us a message or interact with us on social media (e.g. our Facebook Page)
Ask us to source or broker a vehicle for you
Subscribe to receive updates or marketing communications from us (if/when available)

3. What personal data we collect

Depending on how you interact with us, we may process:

Identification and contact details

Name
Email address
Phone number
Country and/or city
Company name and job title (if applicable)

Vehicle-related information

Details of vehicles you are looking to buy or sell
Your preferences (brand, model, budget, specifications)
Other information you choose to provide about vehicles or transactions

Communication data

The content of emails you send us
Messages you send through our website, WhatsApp, Facebook or other channels
Notes of our communications with you

Technical data

IP address and general location (city/country)
Browser type and version
Device information
Pages visited and actions taken on the website
Basic log data collected by our hosting provider and any analytics tools we use

Marketing preferences

Whether you have requested or agreed to receive marketing or updates from us
Your communication preferences

We do not intentionally collect special categories of personal data (such as data about health, religion or political opinions). Please do not send this type of information to us.

4. Why we use your data (legal bases)

We process personal data for the following purposes and legal bases:

a) To respond to enquiries and provide our services

To respond to your messages and questions
To discuss and agree sourcing or brokerage work
To search for vehicles and communicate with sellers or partners on your behalf

Legal basis: performance of a contract or steps taken at your request before entering into a contract (Article 6(1)(b) GDPR).

b) To operate and improve our website and online presence

To operate, maintain and secure our website and IT systems
To understand how visitors use our website
To improve content, functionality and user experience

Legal basis: our legitimate interests in running and improving our business, services and website (Article 6(1)(f) GDPR).

c) To manage our relationship with you

To keep records of enquiries, communications and agreements
To follow up on sourcing or brokerage requests
To manage client and partner relationships

Legal basis: our legitimate interests in managing our relationships and business operations (Article 6(1)(f) GDPR).

d) Marketing and updates

To send emails, messages or other communications about our services, opportunities or news, where you have requested them or where otherwise permitted by law

Legal basis: your consent where required, or our legitimate interests in promoting our services (Articles 6(1)(a) and/or 6(1)(f) GDPR).
You may opt out of marketing at any time by contacting us or using any unsubscribe option provided.

e) Compliance and legal purposes

To comply with legal and regulatory obligations
To establish, exercise or defend legal claims

Legal basis: legal obligations (Article 6(1)(c) GDPR) and our legitimate interests in protecting our rights and business (Article 6(1)(f) GDPR).

5. Social media (including Facebook Page)

When you visit or interact with our JSS Europe Facebook Page or other social media profiles:

We may see information such as your public profile name, comments, likes and messages you send to us. We use this to respond to you, manage our online presence and understand interest in our services.
The platform provider (for example, Meta Platforms for Facebook and Instagram) also processes your data for its own purposes, including for analytics and advertising. This processing is governed by the provider’s own terms and privacy policy.

If you contact us via social media, we may continue the conversation by email, phone or WhatsApp if appropriate.

6. Who we share your data with

We may share your personal data with:

Service providers who support our business, such as website hosting, email and IT service providers
Professional advisers such as lawyers, accountants or consultants, where necessary
Sellers, buyers, car dealerships and logistics partners, where this is required to broker or arrange a vehicle transaction at your request
Public authorities or regulators, where we are legally required to do so

We do not sell your personal data.

All service providers who process personal data on our behalf are required to keep your data secure and to use it only according to our instructions.

7. International transfers

Our business is based in Bulgaria and operates with clients, partners and platforms across several countries, including outside the EU/EEA and UK.

Where personal data is transferred to a country that does not have an adequacy decision from the European Commission, we will take appropriate safeguards, such as:

Using the European Commission’s standard contractual clauses, or
Working with partners that implement equivalent protections and security measures.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this Policy or as required by law. This usually means:

Enquiries and general correspondence: up to 3 years after the last contact, unless a longer period is required for legal reasons.
Contracts and transaction records: for the period required by tax, accounting and other applicable laws.
Technical and analytics data: for shorter periods, in line with our hosting and analytics providers’ practices.

When data is no longer needed, we securely delete it or anonymise it.

9. Your rights under data protection law

If you are located in the EU/EEA or UK, you have the following rights in relation to your personal data:

Right of access – to obtain confirmation of whether we process your personal data and, if so, a copy of that data.
Right to rectification – to have inaccurate or incomplete data corrected.
Right to erasure – to request the deletion of your personal data in certain circumstances.
Right to restriction of processing – to request that we limit the processing of your data in certain circumstances.
Right to data portability – to receive certain personal data in a structured, commonly used and machine-readable format and to transmit it to another controller, where applicable.
Right to object – to object to processing based on our legitimate interests, including profiling, and to object at any time to processing for direct marketing.
Right to withdraw consent – where processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before consent was withdrawn.

To exercise any of these rights, please contact us at: info@jsseurope.com

You also have the right to lodge a complaint with your local data protection authority.
In Bulgaria, this is the Commission for Personal Data Protection.

10. Cookies and similar technologies

Our website may use cookies and similar technologies to:

Enable core site functions
Improve performance and security
Understand how visitors use the website (for example, through analytics)

Where required by law, we will ask for your consent before using non-essential cookies.
You can manage cookies through your browser settings and, if implemented, via any cookie banner or preference tool on our site.

More detailed information about cookies (if we implement them) may be provided in a separate Cookie Policy.

11. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page and will show the date of the last update at the top.

If the changes are significant, we may provide additional notice (for example, by email or a notice on our website).

13. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

JSS Europe Exports Ltd / EOOD
Email: info@jsseurope.com
Phone: +44 7491 225291
Company Registered Address: 48 Vitosha Blvd, 1000 Sofia, Bulgaria